This is the initial diagnosis stage where we will take stock of the full scope the project, and immerse ourselves in the challenge.

Typically includes immersion in existing documents, interviews with stakeholders, and collaboration sessions.


This is the stage where the content is built, be it learning materials, ideation stimulation or hypothesis development.

Typically this includes co-creation, hypothesis, research development and synthesis and collaboration sessions.


This is first stage of delivery, where summarised documents and reports are shared, and learning events commence.

This stage is never typical, it is always tailored to needs!


This is the embed phase, where implications come to life, actions are taken and findings are implemented.

Typically this is where refinements are made and client teams are supported to make the learning stick.